FREQUENTLY ASKED QUESTIONS
How long does the tour take?
Typically you will spend about 3 hours with us.
How high will I be off the ground?
Anywhere from ground level at starting point to 20 feet. Some have
raised platforms you will be starting from.
What should I wear?
Closed toe shoes are required. Dress for the weather, and avoid loose clothing
Do you operate in the rain?
Yes! But we will shut down for high winds and lightening.
What if it is to cold outside?
We do operate in cold weather. Dress appropriately for the weather, thermal under
layers are recommended as are hats and gloves
What is your cancellation policy?
See our Cancellation Policy
Will I be in a group with my friends/family?
Yes. We can take groups of about 10 to 15 at a time.
Who can zip?
See our Qualifications
Can I celebrate a special occasion?
Yes! Contact us ahead of time and we can accommodate your celebration!
When do I need to arrive for my tour?
We recomend 1/2 hour before your tour time
Are reservations required?
No. But they are highly recommended See our Reservation page
How much should I tip my guides?
10 - 15% is the standard. Our guides will appreciate anything you can afford.
What if I have more questions?
Feel free to contact us
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